“Data Access Worldwide helps us to grow new solutions for our customers. In the last few years, that collaboration has expanded to include two major new features.”

Bas Mathon, Managing Director, Quantaris

A changing notary market in the Netherlands

Quantaris provides solutions to the notary profession in the Netherlands, with a market share of 20%. The company, which prides itself on industry expertise combined with robust and reliable solutions, aims to deliver the best possible services for its customers. Making that happen means leading the way when it comes to innovations in technology.

Notaries in the Netherlands fulfill multiple legal functions, such as writing wills, conveyancing, and setting up new companies. In the early 90s, notaries in the Netherlands closely resembled a public service with a fixed pricing structure across different offices. With the dawn of privatization in the mid-90s, the pricing structure and the software requirements changed. The notaries themselves became more business-minded.

With this shift, software soon became a key differentiator for a more commercially-minded notary market. Notaries needed to do more to get people into their offices, over and above their competitors. With growing digitization, and the emergence of the Internet, software was needed to receive and store data and documents from customers so that complex judicial processes could be carried out more efficiently.

Notary software needed to change to meet the needs of a changing market. And those changes are still happening today, more than 30 years later, with the migration from server-based Windows systems to cloud-based services. As the needs of notaries expand, so does the software.

That’s why Quantaris’s portfolio of solutions for notaries in the Netherlands continues to expand to include more and more data-driven business tools, such as CRM functionality.

Innovative tech that takes industry expertise

Quantaris’s approach to continuous improvement involves close consultation with a trusted group of notaries who are prepared to think together to identify opportunities for better solutions. The group must also accommodate legal and regulatory changes, and connectivity to different government agencies and financial services to meet the changing needs of the market.

With its latest developments, Quantaris aimed to increase the efficiency of digital notary workflows. Digitalization of workflows enables notaries to keep pace with the demands of the business and creates more opportunities for growth. The ever-expanding functionality reflects the growth of the notaries themselves.

Quantaris’s software consists of a solid platform on which smaller, cloud-based solutions are built. There’s a need to retain the core engine whilst updating the functionality and UX/UI. The appointment of a new Product Manager, led to innovations in the connection between the platform and the people using it. An improved connection not only means more streamlined processes, but higher customer satisfaction from the notaries’ clients.

This new approach resulted in two new digital tools: Qu-Notary, and IQnote. The first is designed to facilitate and guide the entire work process around registering property files. The second is an intelligent system that supports notaries to enter the correct data for different types of cases. The result of these enhancements is that notaries now collect the right data at the right time to deliver a better service to clients.

Solutions for notaries need to be underpinned by solid and reliable data. This is particularly important as AI becomes increasingly integrated to enhance notary workflows. And that’s where Data Access Worldwide comes in.

“The strongest part of DataFlex? It’s solid. It’s fast. And you don’t need a lot of development hours to create new functionality.”

Bas Mathon, Managing Director, Quantaris

Taking the next steps with DataFlex

Data Access Worldwide is working with Quantaris on its customer portal and iQnote tool using DataFlex – a powerful development environment that enables developers to create web app interfaces that meet the ever-evolving needs of customers.

Not only does DataFlex require fewer developers per project, which results in time and cost savings, it also gives Quantaris the consistent, solid and secure platform needs to build out reliable and innovative solutions for its notary customers. One of the many advantages of DataFlex is its ability to integrate and connect with multiple other technologies and applications to exchange data in a wide range of formats.

For Quantaris and Data Access Worldwide, the next step is a system for facilitating the commercial processes of notary offices, a self-service portal for customers to establish the correct notary service for their needs – which isn’t always the service they think they need.

To discover more about Quantaris, visit their website.