Scope

This Privacy Policy applies to all websites, web applications, products, and services of Data Access Worldwide and Data Access Europe regardless of where or how they are accessed or used.

Collection, processing and use of Personal Information

Personal Information is data that identifies or can be used to identify or contact a single person.

You may be asked to provide your Personal Information during interactions with Data Access Worldwide or one of its affiliates. We may also collect Personal Information automatically when you use our resources, products, or services. This information may be shared internally and used as outlined in this policy.

You are not obligated to provide certain Personal Information, but in some cases, this may limit our ability to provide services or respond to inquiries.

What Personal Information do we collect?

We may collect:

• Name, phone number, email address, mailing address
• Contact preferences, language, location
• IP address, hashed device ID
• Payment information, where applicable

This data may be gathered through newsletter subscriptions, product registrations, training courses, downloads, surveys, or support interactions.

How we use your Personal Information

We use your data to:

• Communicate product updates, company news, and event information
• Provide support and respond to inquiries
• Register users for events and services
• Conduct internal analysis, auditing, and product improvement

You may opt out of marketing communications at any time. However, important system or account-related notices may still be sent where contractually required.

We do not sell your Personal Information.

Collection and Use of Non-Personal Information

We also collect non-Personal Information, which may include:

• Browser language, occupation, time zone
• Search queries and usage behavior
• Aggregated analytics data

If non-Personal Information is combined with Personal Information, it will be treated as Personal Information.

Cookies and Other Technologies

We use cookies, pixel tags, and web beacons to:

• Understand user behavior
• Track website usage and engagement
• Enhance personalization and communication

Most data collected by cookies is not personally identifiable. However, if combined with Personal Information, it will be treated as such.

Disclosure to Third Parties

We may share your Personal Information with:

• Strategic partners, for marketing and support.
• Service providers, under strict confidentiality and data protection agreements.
• Legal and regulatory authorities, when required by law.
• In the event of a merger or reorganization, we may transfer your data to relevant third parties.

If your Personal Information is shared with a third party, they must agree to apply the same level of care, security and limited entitlements to it as we do.

Protection of Personal Information

We use industry-standard safeguards including:

• TLS encryption during transmission
• Secure storage systems with physical access controls
• Role-based access for personnel

You are responsible for any Personal Information you publicly share in forums or social media channels.

Integrity and Retention of Personal Information

Data Access Worldwide makes it easy for you to keep your Personal Information accurate and up to date.

We retain Personal Information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or by our mutual agreements.

Data Retention Periods

• Customer and Client Data: Retained for up to 7 years after the end of the business relationship.
• Prospective Client and Marketing Contact Data: We retain personal data collected through prospective client inquiries and marketing interactions for a maximum of 2 years from the date of the last contact or interaction. If a business relationship is initiated or renewed consent is obtained, retention may be extended accordingly. You may opt out or withdraw your consent at any time, in which case your data will be deleted sooner in accordance with applicable regulations.
• Job Applicant Data: Retained for 6 months after recruitment completion unless extended by consent.
• Website Logs and Analytics: Retained for up to 14 months unless required otherwise.

When no longer needed, Personal Information is securely deleted, anonymized, or destroyed, unless legally required to retain it.

Access to Personal Information

You may:

• View and update your Personal Information
• Request deletion where legally permissible

Requests may be declined if they:

• Are legally restricted
• Jeopardize privacy of others
• Are frivolous or unfounded

See how on this page.

Third Party Sites and Services

Links to external websites and tools may be provided. We are not responsible for third-party privacy practices. Please review their policies independently.

International Users

Your data may be transferred internationally within Data Access Worldwide’s entities, in compliance with this policy and applicable law.

Our Companywide Commitment to Your Privacy

We regularly train our staff on privacy and enforce strict data protection policies company-wide.

Questions or Concerns

For inquiries, contact us at:

• info@dataaccess.eu
• Contact your local Data Access Worldwide regional office

Policy Updates

Data Access Worldwide may update this Privacy Policy periodically. Material changes will be posted prominently along with the new effective date.